Positive Power of Acronyms: Tools to Enhance Your Daily Work Activities

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Course Description

In this 6-part course, your staff will learn tools to create meaningful and lasting interactions with every patient and coworker.

They’ll learn specific methods on how to diffuse difficult situations, become effective communicators, deliver great customer service and be a positive impact on the overall team and practice.

Course Content

Module 1: Overview – The Power of Acronyms
Module 2: S.M.I.L.E. for Effective Communication
Module 3: P.R.I.D.E. Builds Better Habits
Module 4: T.R.U.S.T. is for Teamwork
Module 5: C.H.E.E.R. for the Best You
Module 6: Recap – The Power of Acronyms